How to improve your phone etiquette
By Eugene Ur
When it comes to work, you need to think about how you present yourself on the phone and in person. Most of the time you are going to have to make a lot of phone calls regardless. It is the phone call that will make a good impression. If you are too short with them they could think that you aren't a good person to deal with, but if you hold on to them too long, you may end up looking like a... more >>
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